Refund & Return Policies

Updated April 1st, 2019

Custom Garments


All custom orders are cut and sewn to your specifications are therefore NON-REFUNDABLE. Any cancellations need to be communicated within 48 hours. Any changes must be made within 5 days of the original order date or will be subject to a change order fee of 15%.

Non Custom Garments

Refunds are processed within approximately three (3) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the US Site. If you paid by credit card, refund times will depend on the credit or debit card company's policies. Be aware that the refund date for the credit will coincide with the date of the original payment, therefore you will not be charged any interest fees. If you paid by PayPal, refunds will be credited to your PayPal account and will be visible immediately. The date of reimbursement to the credit card associated with your PayPal account depends on the company that issued the card. ​


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p: (212) 935 - 2344



Tues/Thurs: 10:00am - 6:00pm

Fri: 10:00am - 2:00pm


Additional Appointments by Request

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